SEVENC | IS IT WORTH OUTSOURCING IT SERVICES IN SOUTH AFRICA?
SevenC, a leading IT infrastructure and network service provider striving to identify and make available the best possible IT strategies for its clients’ unique needs, highlights the transformative potential of outsourcing IT services in South Africa.
“Outsourcing IT services involves hiring external companies or service providers to handle various aspects of your company’s IT operations. Instead of having an in-house IT department, businesses delegate specific IT functions to specialised providers and is more cost-effective” says Graeme Millar, managing director of SevenC Computing.
“These services can include managing IT infrastructure, providing technical support, developing and maintaining applications, ensuring data backup and recovery, implementing cybersecurity measures, utilising cloud computing, and seeking IT consulting expertise. By outsourcing, organisations can benefit from external expertise, resources, and scalability without significant upfront investments.”
SevenC analyses the benefits of outsourcing IT services to businesses, focusing on the South African tech landscape.
Cost Savings
By outsourcing IT services to specialised companies such as SevenC, enterprises can sidestep the substantial expenses of building and maintaining an in-house IT infrastructure.
In 2021, Forbes highlighted research by Gartner, Inc., on the actual costs of deploying a software application. It listed eight key areas that can lead to massive costs, which included network and storage, physical servers, and databases. Another research piece by Starterstory estimated the average startup costs for an internet infrastructure for business as $17,491 (R325,974).
According to recent industry studies, businesses that embrace IT outsourcing experience an average cost reduction of up to 40%, empowering them to allocate those savings towards core activities, innovation, and strategic growth initiatives.
Access to Capacity and Resources
South Africa’s burgeoning tech industry provides businesses with an unmatched opportunity to tap into a vast pool of specialised IT companies, cutting-edge technology, and skilled professionals. These outsourced resources offer businesses a competitive edge by seamlessly integrating with their operations and keeping them abreast of the latest advancements in the ever-evolving IT landscape.
Companies that leverage outsourced IT services gain a decisive advantage in focusing on core competencies while relying on external expertise for their IT needs.
Flexibility and Scalability
The dynamic nature of IT requirements demands the ability to adapt swiftly to changing market conditions. By outsourcing, companies can effortlessly scale their IT operations up or down as needed, efficiently aligning their technology capabilities with evolving business demands. This agility ensures that businesses remain nimble, capable of seizing new opportunities and responding promptly to market fluctuations.
Round-the-Clock Support
In times of larger IT issues or emergencies, specialised IT service providers stand ready to provide additional manpower and expertise.
These companies typically offer 24/7 support, ensuring businesses have uninterrupted technical assistance whenever required. With dedicated teams vigilantly monitoring and managing IT systems, businesses can minimise downtime, optimise performance, and enhance the overall reliability of their IT infrastructure.
Risk Mitigation
In an era of increasing cyber threats and stringent data protection regulations, businesses must prioritise IT security and data privacy. By outsourcing IT services to South African companies, enterprises can leverage their cutting-edge cybersecurity, data protection, and compliance expertise. These specialised providers stay at the forefront of security measures, ensuring businesses’ critical information remains safeguarded against cyber threats, data breaches, and regulatory non-compliance. This risk mitigation strategy empowers businesses to operate confidently and focus on their core objectives.
Enhanced Focus on Core Competencies
Businesses can optimise their internal resources and concentrate on their core competencies by entrusting non-core IT functions to outsourced service providers. This strategic reallocation of talent and expertise enhances operational efficiency, accelerates innovation, and delivers superior products and services to customers. With IT services in the hands of experts, businesses can unleash their full potential, translating into increased customer satisfaction, market success, and sustainable growth.
Conclusion
In summary, the rise of IT outsourcing in South Africa is revolutionising the business landscape, providing enterprises with unparalleled opportunities for growth and transformation. The substantial cost savings, access to abundant resources, flexibility, round-the-clock support, risk mitigation, and enhanced focus on core competencies make outsourcing an invaluable strategic choice for businesses of all sizes.
SevenC offers dedicated computer support, leveraging over 20 years of experience serving businesses. With guaranteed response times, certified engineers, and 24/7 availability, we provide leading support and technology solutions. Our on-demand services cover email system maintenance, hardware repairs, software maintenance, strategic planning, connectivity issues, disaster recovery, and more.
Outsourcing IT to SevenC Computing controls costs, reduces labour expenses, ensures qualified and experienced support, increases efficiency and competitiveness, enables quick technology implementation, allows focus on core business, reduces risk, levels the playing field, and ensures compliance and security. With tailored service level agreements, remote help desk support, and comprehensive monitoring, we deliver value, solve IT problems, and enhances business function.
Does your business need IT support, IT problems fixed, a quote or a new IT strategy? It is all possible with SevenC. Contact us today to find out more about the many benefits outsourcing your IT needs to us will create for your business.