In a bold move that epitomises its commitment to innovation and customer-centricity, LG Electronics South Africa will launch its much-anticipated e-commerce platform at the end of August. This strategic initiative not only marks a significant shift in LG Electronics South Africa’s business model but also reinforces the company’s Life’s Good philosophy, bringing optimism and convenience straight to South African consumers.
The new online store promises to revolutionise how South Africans access LG’s premium electronics and appliances. From state-of-the-art OLED and QNED televisions to innovative home appliances, cutting-edge monitors, and efficient air conditioning units, customers will soon have LG’s entire range at their fingertips.
Mr Jinkook Kang, Subsidiary President at LG Electronics South Africa, shares their excitement: “Our e-commerce launch is more than just a new sales channel. It’s a testament to our belief that life’s goodness can be enhanced through technology and convenience. We are enhancing accessibility to our products, ensuring customers enjoy a seamless and delightful experience.”
The platform is designed with the customer journey in mind, featuring various payment methods, including a buy-now-pay-later zero interest instalment option and credit options. This flexibility aligns with LG’s mission to make premium technology accessible to all South Africans.
“We understand that investing in quality electronics is a significant decision,” Mr Kang explains. “By offering flexible payment options and seamless returns, we are removing barriers and empowering our customers to embrace the good life that comes with LG technology.”
Besides flexible payments, the platform will offer seamless returns, ensuring customer satisfaction remains at the forefront of LG’s e-commerce venture.
But the benefits do not stop there. LG is expanding its esteemed Premium Service to eligible items bought through the online store. This complimentary service encompasses free delivery, expert installation, and ongoing customer support.
“Our Premium Service has always been a cornerstone of the LG experience,” Mr Kang notes. “We are excited to bring this same level of care and attention to our online customers, ensuring they can enjoy their new LG products without hassle or worry.”
In anticipation of the launch, LG is introducing exclusive promotions across its product portfolio, spanning TVs, audio systems, home appliances, monitors, and air conditioners. These enticing offers will be accessible once the store goes live at the end of August. For those eager to get a head start, LG is encouraging customers to sign up on LG.com now. Early birds will enjoy special members-only benefits, including a 5% discount coupon for their first purchase, free delivery, and access to exclusive member events.
“We are counting down the days to the end of August,” Mr Kang concludes. “We can’t wait to welcome our customers to this new chapter in LG South Africa’s journey, where premium technology meets unparalleled convenience. At LG, we are not just saying ‘Life’s Good’—we are making it better, one click at a time.”