Bolt upgrades the Driver app to provide more flexible earning opportunities.
Johannesburg, 5 March 2024 – Bolt launches Driver Destinations to provide more earning opportunities for driver-partners in South Africa. Driver partners can now add their end-destination in-app, and choose from multiple orders that gradually help bring them closer to the destination while continuing to earn. The new feature helps provide a high-quality ride-hailing experience for drivers and riders by increasing earning opportunities for driver partners through advanced routing, and increasing access to ride-hailing services for riders.
The upgrade is based on feedback from Bolt’s network of 3.5 million fleet, driver and courier partners that it can take longer for them to pick up ride-hailing orders when they’re on their way home. That’s because it can be harder for them to find an order that matches their specific location and end destination. This means driver-partners may choose not to earn at all on their way home, which also means that riders are waiting for longer to be picked up. With Driver Destinations, driver-partners are able to add their destination in the Driver app and choose from multiple orders that gradually help bring them closer to their end destination so they can continue to earn while they’re on their way home.
Driver Destinations joins a suite of recent Driver app upgrades from Bolt aimed at helping driver partners provide a high-quality ride-hailing experience. The new Bolt Rewards programme enhances driver engagement and empowers the driver community with rewards and discounts. The new Driver Compliments feature provides drivers with recognition of exceptional service and motivation through positive post-trip rating compliments and comments. Finally, through upgraded incentives such as compensation for routes with long pickup legs, we continue to offer more flexible earning opportunities for driver-partners and ensure riders can access our ride-hailing services wherever they are.
Sandra Suzanne Buyole, PR Manager, Africa at Bolt, said “At Bolt, we know that our network of 3.5 million fleet, driver and courier partners are the lifeblood of our platform. Driver Destinations is the newest upgrade to the Driver app, which provides more flexible earning opportunities for driver-partners and ensures the availability of our ride-hailing service for riders. It’s part of our ongoing investment in new products, features, and incentives that help improve the Driver app ecosystem, offering drivers and riders a high-quality ride-hailing experience.”
The rollout of Bolt’s new Driver Destination feature is part of a longer-term upgrade of existing routing functionality in the Driver app. Bolt recently introduced a vehicle branding opportunity where drivers who choose to brand their vehicles will receive an additional income as an incentive, providing them with a valuable opportunity to supplement their earnings and improve their financial stability.