According to the African Business Excellence Awards 2019, Granny Mouse
Country House & Spa is the Best Luxury Modern Hotel & Spa in KwaZulu-Natal,
and General Manager Sean Granger was thrilled!
This was more than just testament to maintaining consistently high
standards and putting guests first, he said. “We are delighted. This makes
all the hard work during our recent renovations worth it. Winning this award
is a great testament to our entire team, as without their efforts, winning
an award like this would never be achievable.”
The African Business Excellence Awards provides an important opportunity to
pinpoint excellence across a wide variety of industries and sectors that
extend from energy, agriculture, mining and tourism to banking, technology
and real estate development.
Granger said it was a huge compliment to be regarded as a benchmark in the
hospitality sector in the province. This, and the many other awards that
have put Granny Mouse on the map, are not just seen as accolades but as a
reason for staff to continue to go that extra mile and for guests to expect
the very best that KZN has to offer.
Other awards received by Granny mouse include The Eaves restaurant being
chosen in the Eat Out Top 500 restaurants in South Africa for the third
time, being voted the winner of Service Excellence- KwaZulu-Natal- South
Africa in The Luxury Travel Guide Awards (Africa & Middle East Awards 2017)
and being voted one of the best value accommodation destinations in Howick
based on consistent and excellent rates offered to the guests that book
through AccommoDirect.com.
The resort also received a Certificate of Excellence for 2017 through
AccommoDirect.com; Best Luxury Accommodation & Spa Resort in KZN as well as
the Hospitality Manager of the Year 2017 for KZN in the Sub-Saharan
Enterprise Awards 2017 hosted by MEA Markets and an Excellence in Service
Award for 2017 by Corporate Magazine as part of their Travel & Tour Awards
2017, Best Country House in Africa, Best Country House in South Africa and
Best Spa in South Africa; Best Food Styling in South Africa, Best Hotel
Restaurant in South Africa and Best Gourmet Cuisine from the Haute Grandeur
Global Hotel Awards 2018.