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Digital transformation should be about the customer, not the technology

Grant Phillips - CEO e4 Hyde Park, Johannesburg. 30 October 2019 Photograph: John Hogg Digital transformation alongside automation enablers like artificial intelligence (AI) and Robotic Process Automation...

Why AI is the next best thing for customer experience management

While an omnichannel approach has become the norm across most industries, forward-looking businesses are considering the next level to gain competitive advantage. According to...

Gearing up for transformation- South Africa is lacking a sense of urgency

e4 says South Africa is lacking a sense of urgency when it comes to digital transformation Ryan Barlow, in his newly appointed position as Chief...

UX has made customer acquisition a different playground

The acquisition of valuable, next generation clients has become a hot bed of innovation according to e4 CEO, Grant Phillips. In the wake of...

20 years later, e4 celebrates milestone as key digital transformation specialist

As fintech specialist, e4, celebrates 20 years as a leading digital transformation specialist, Chief Executive Officer, Grant Phillips, says that the measure of success for...

e4 appoints New CIO – Fikile Sibiya

Fikile Sibiya e4 Head office. Johannesburg. South Africa. Photograph: John Hogg Fintech software specialist, e4, has announced the appointment of Fikile Sibiya as its Chief Information Officer. This comes as...

e4 realigns to create digital value segments and targets international opportunities

Grant Phillips - CEO e4 Hyde Park, Johannesburg. 30 October 2019 Photograph: John Hogg Fintech specialist, e4, has announced an organisational redesign to create vertically focused value segments...

Rates clearance certificate process improved by digitilisation

Fintech software specialist, e4, recently rolled out a rates clearance solution for Msunduzi Municipality. e4 Rates aims at alleviating the backlog of requests currently...

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