Technodyn International Announces Availability of IFS assyst 11.5
Johannesburg, South Africa, 25 July 2022: Technodyn International, the exclusive strategic partner for global cloud enterprise software company IFS in Sub-Saharan Africa, is now offering customers across the region access to the latest release of IFS assyst 11.5. New capabilities within this version deliver superior automated cloud discovery functionality, forming a critical part of an organisation’s ability to manage its Configuration Management Databases (CMDBs).
According to Gartner, 75% of CMDBs fail to provide value and, as a result, cannot prove any significant ROI. This is a huge challenge to those organisations who rely on CMDBs to track and create the links required between software, hardware, documentation, and people to perform effective enterprise service management (ESM).
“Businesses need CMDBs to deliver a comprehensive view of all their technology investments and offer full control of their IT infrastructure,” says Heman Kassan, Chief Commercial Officer at Technodyn. “With the release of IFS assyst, our customers can now benefit from an automated discovery tool that supports better CMDB management. This allows them to maximise the use of their technology investments, improve asset data accuracy, boost compliance, drive adoption and streamline the user and customer experience.”
According to Technodyn International, IFS assyst 11.5 is a welcome addition at a time when there is a growing reliance on the cloud, IT environments are becoming more complex, and it’s near impossible for IT teams to track all IT and infrastructure investments. Without effective CMBDs, customers will continue to suffer the consequences of inaccurate and outdated data resulting in budget wastage, information silos, ill-fitting security protocols, and abysmal user experiences.
The new 11.5 release delivers enhanced visibility through a single automated solution and supports the replacement of IFS internal employee and IT Service Management (ITSM) portals and external partner portals by marrying all these capabilities into a single platform. Further, the features and functionality inherent in this release are immediately available to all IFS assyst customers and, according to IFS, will match the requirements of large-scale deployments.
Key capabilities of IFS assyst 11.5, outlined by IFS, include:
- Application discovery in Azure cloud and other cloud-native applications, i.e. containers on Kubernetes running on AKS
- Automatic discovery of deployed software and effortless population of the CMDB
- Faster information access to eliminate silos
- Self-service capabilities and new service-level agreement (SLA) tracking capabilities
- A customisable self-service portal that is easier to access
- Improved security through hard segregation capabilities relating to access and visibility of data
Technodyn International customers can enjoy all these features in a universal pricing and licensing model and direct access to ITSM, ITOM and ESM capabilities.
About Technodyn International
Technodyn International is the exclusive strategic Sub-Saharan African partner of IFS global, delivering on-premises and cloud-based enterprise applications for businesses that build, sell, distribute, and maintain goods and services. Our portfolio extends service management, enterprise resource planning and enterprise asset management solutions, delivered as modules or as a single suite and hosted in your data centre or cloud or our cloud. We ensure the effective delivery of solutions, products, services, and training to our partner-led channel ecosystem. A subsidiary of Technodyn Holdings, a Level 1 Broad-Based Black Economic Empowerment (B-BBEE) company with its headquarters in South Africa, we deliver quality global solutions to a local market.